Call your physician first if you have specific questions about how your implanted device helps your medical condition.
For medical emergencies, call 911.
Boston Scientific provides a support line to patients who are implanted with its products. Please call us if you have questions about your implanted S-ICD device.
Boston Scientific Patient Services
Press 1 for LATITUDE Patient Management System*
- Questions about setting up the LATITUDE home monitor
- Troubleshooting the LATITUDE home monitor
- Cellular phone service
* If Latitude is prescribed for you by your heart doctor.
Press 2 for
Patient Support Services
- Answers to questions about how your device works and its effect on your daily lifestyle
- Questions about potential interactions with equipment you use everyday
- Support resources
Press 3 for
- Update your mailing address or doctor contact information
- Replace a lost card
- When you travel, find health care facilities that know your device
-- or --
You can also visit our online patient portal to:
- Request a new Patient ID Card
- Change patient address
- Change following physician information